Return Policy: At Royal Mobisol, we prioritize the quality of our products. However, if you receive damaged or defective goods, please notify us within 6 days of receipt. We will investigate the issue and, if appropriate, offer a replacement or refund.
No Returns After Sale: Please note that we do not accept returns or provide refunds for products once they have been sold and delivered. We encourage you to thoroughly inspect the products upon receipt and report any issues promptly.
Cash on Delivery (COD) Orders: COD Payment Terms: We offer the convenience of Cash on Delivery (COD) as a payment option. However, if a customer fails to accept the delivery or refuses to make payment on a COD order, we reserve the right to suspend any future COD orders from that customer or we can reserve there 10% prepaid amount as delivery charges.
COD Policy: To ensure the smooth processing of COD orders, please ensure that your customers are aware of their obligation to accept the delivery and make payment promptly. Failure to do so may result in the inability to place COD orders with us in the future.
Ordering and Payment
Ordering Process: To place an order with Royal Mobisol, you can contact our sales team or use our online ordering system. All orders are subject to availability and acceptance by our team.
Payment Terms: We offer flexible payment terms to our business partners. Please refer to your individual agreement or contract for specific payment terms and conditions.